Are shipping costs refunded in the case of a product return?Updated 2 days ago

Original shipping costs aren't refunded on returns, unless the return is because of a mistake on our part.

Whether you pay for the return label depends on your order:

• With Package Protection: there's no fee for the return label.
• Without Package Protection: you can still return unopened, unused items, but the cost of the return label is taken out of your refund or store credit. For an exchange, you pay it in the portal.

You'll see the cost as "Return shipping" on the final review screen of the returns portal, before you submit. Once your return is approved, you have 14 days to ship it back.

Start your return in our returns portal: https://buylarine.com/apps/redo/returns-portal

For more details, see our Shipping Policy.