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Shipping & Returns

What is your refund policy?

If you're not totally in love with your first order, we will refund you 100% within 30 days of you having received it. Please fill out the contact form; our team will gladly help!. If it's not your first order and you've experienced an issue please r

How do I start a return?

We accept returns within 30 days of delivery. To process your return, you’ll need need to contact our customer service team to approve the return a nd send you our return address. If you’re returning multiple boxes or orders, please request a unique

Are shipping costs refunded in the case of a product return?

Shipping costs are typically not refunded for product returns unless the return is due to a mistake on our part. Review our Shipping and Returns Policy for more details.

What is your refund policy, and is there a specific timeframe for requesting a refund?

Our refund policy allows for refunds within 30 days from the date of delivery.

Is there a restocking fee if I cancel my order?

Restocking fees may apply for canceled orders, depending on the product and its condition. Our customer support team can provide specific details.

What should I do if there is something wrong with my order?

If something isn't quite right with your order please head on over to our contact form and tell us what's going on, we'll do our best to make it right!. Due to the nature of our products, we ask that you reach out within 15 days of receiving your ord

My order seems to be lost, what should I do?

If your tracking shows as delivered, but you can't find your package we recommend doing the following:. - Give it time! Many times carriers accidentally mark as delivered when the package is still in transit, in these instances the package usually ge

How long does it take for an order to ship?

Orders are processed within a few hours. Shipping times vary based on the location but in general, all orders are delivered within 7-14 business days. Please note that orders will not ship on weekends or holidays. \. We offer Shipping Protection pack

What about customs fees?

We are unable to account or reimburse any additional customs or shipping fees incurred after we ship the package from our facility.