My order seems to be lost, what should I do?Updated 10 days ago
If your tracking shows as delivered, but you can't find your package we recommend doing the following:
- Give it time! Shipping carriers may mark the package as delivered when it is still in transit. In these instances the package usually gets delivered in 1-3 days.
- Be sure to check all possible locations of delivery around your address and with any other members of your household.
If you still have been unsuccessful in getting your package after 7 days of the tracking information showing as delivered, please head on over to our contact form and give us a shout!