My order seems to be lost, what should I do?Updated 2 months ago

If your tracking shows as delivered, but you can't find the package we recommend doing the following:

• Give it time! Shipping carriers may mark the package as delivered when it is still in transit. In these instances the package usually gets delivered in 1-3 days.
• Be sure to check all possible locations of delivery around your address and with any other members of your household.

If you still have not received your package after 7 days of the tracking information showing as delivered, please head on over to our contact form and let us know so we can look into your options.