What is your refund policy?Updated 3 hours ago

Our 30-Day Money-Back Guarantee covers your household's first purchase of each product, within 30 days of confirmed delivery. The product can be opened and used. Shipping and handling fees aren't refundable.

Repeat purchases of a product aren't eligible for a refund. Subscription renewals that were already charged aren't refundable either, unless the renewal is your household's first purchase of that product.

Would you rather try another product? You can choose store credit worth 105% of your refund amount, to use on any Larine product.

Start your return in our returns portal: https://buylarine.com/apps/redo/returns-portal

If we need the item back, the portal will give you a return label. The label is free if your order has Package Protection. Without it, the label cost is taken out of your refund or store credit, and for an exchange you pay it in the portal. You'll see the cost as "Return shipping" on the final review screen, before you submit. Once your return is approved, you have 14 days to ship it back.

Approved refunds go back to your original payment method within 5–7 business days. Your bank may take a few extra days to post it.

If you have a Smart Plan, you can skip, pause or cancel future orders before your next renewal in your subscription portal.

We can't accept returns or refunds on international orders or final sale items.